My TH is now officially a P.O.S. and I will never buy another Chrysler - Page 4 - 2014 Jeep Cherokee Forums
User Tag List

 7Likes
Reply
 
LinkBack Thread Tools
#31 (permalink) Old 02-09-2014, 05:26 PM
Senior Member
 
Gator's Avatar
 
Join Date: Dec 2013
Location: Florida
Posts: 688
auto park brake worked before I took it in
I tried turning it on and off and on and off.....
no luck
maybe it's learning......

2014 White Jeep Cherokee Trailhawk
3.2L
Leather Interior Group, Canyon Brown
Black Hood Decal
MFG build date 10/13
Black Keys all the way up on the stereo:
"Well my Next-Jeep, be nothin' like my Ex-Jeep"
Gator is offline  
Sponsored Links
Advertisement
 
#32 (permalink) Old 02-09-2014, 06:09 PM
Senior Member
 
madchemist24's Avatar
 
Join Date: Jan 2014
Location: Chicago Area
Posts: 586
Garage
Gone the route with the proverbial lemon...its not a good feeling.

That said, I would definitely make the dealer and Jeep aware of the new issue that appeared while in their hands. Memory is telling me that you mentioned this car was to be a toad. If so, that brake will be an essential safety device when you have the dof in neutral.

2014 Jeep Cherokee LATITUDE 4X4
3.2-Liter V6 24-Valve VVT Engine
9-Speed Transmission With Jeep Active Drive II
Cold Weather Group


1st Jeep '74 J-20 that spent it's first life as a tow truck - RIP
madchemist24 is offline  
#33 (permalink) Old 02-09-2014, 08:27 PM
Senior Member
 
Carefree's Avatar
 
Join Date: Nov 2013
Location: Arizona
Posts: 236
Quote:
Originally Posted by madchemist24 View Post
Gone the route with the proverbial lemon...its not a good feeling.

That said, I would definitely make the dealer and Jeep aware of the new issue that appeared while in their hands. Memory is telling me that you mentioned this car was to be a toad. If so, that brake will be an essential safety device when you have the dof in neutral.
Actually the auto park brake does not work when you use the TH as a toad. I am now towing my TH behind my Motorhome and the auto parking brake would not release no matter what I tried once the TH was in neutral. I am now back to manually setting and releasing the brake - works just fine that way.
Carefree is online now  
#34 (permalink) Old 02-11-2014, 03:07 PM
eak
Super Moderator
 
eak's Avatar
 
Join Date: Feb 2014
Location: Lake Orion, MI
Posts: 736
Garage
Question Why not call again?

Quote:
Originally Posted by Gator View Post
yes, I talked to them weeks ago and they assured me the part would go out in a week. Their commit was not met.

they also offered to pay a monthy payment or reimburse me for accessories......WOW, big deal....I'd rather just have my TH

I did my due diligence and contacted Chrysler Corp, they have not delivered to their commit

prioritization of their existing customers is below production.....
Just my .02 here and Im new here so please forgive me.

You are complaining about customer service but you arent giving them the opportunity to fix things! If you talked to them "weeks ago" and you haven't called back, explained current status and that you are dissatisfied, please don't complain. They have no idea you are upset.

Call them now. Explain the situation. Be polite and professional. Tell them what would mke you happy (Id either be asking for lifetime Maxcare or a replacement vehicle at this point. My .02.).

Looking forward to my TH arriving in the next 10 days!

EAK

--
Lake Orion, MI
Granite Crystal Metallic Date ordered: 03/Jan/2014 Delivered: 4/Mar/2014
==================================================
Granite Crystal Metallic TH KL •|||||||•| 3.2L V6 24V VVT | 27E | 9-Spd 948TE 4WD
TOW |Comfort Convenience | Brown Leather | Technology| Uconnect 8.4AN
Cold Weather | Black Hood Decal | 9 Amplified Speakers w/Subwoofer | CD
eak is offline  
#35 (permalink) Old 02-11-2014, 03:22 PM
Senior Member
 
clew's Avatar
 
Join Date: Nov 2013
Location: Dallas
Posts: 3,453
Garage
Quote:
Originally Posted by eak View Post
Just my .02 here and Im new here so please forgive me.

You are complaining about customer service but you arent giving them the opportunity to fix things! If you talked to them "weeks ago" and you haven't called back, explained current status and that you are dissatisfied, please don't complain. They have no idea you are upset.

Call them now. Explain the situation. Be polite and professional. Tell them what would mke you happy (Id either be asking for lifetime Maxcare or a replacement vehicle at this point. My .02.).

Looking forward to my TH arriving in the next 10 days!

EAK
yeah...you are not apprised of his situation
clew is offline  
#36 (permalink) Old 02-11-2014, 04:35 PM
Senior Member
 
Gator's Avatar
 
Join Date: Dec 2013
Location: Florida
Posts: 688
Quote:
Originally Posted by eak View Post
Just my .02 here and Im new here so please forgive me.

You are complaining about customer service but you arent giving them the opportunity to fix things! If you talked to them "weeks ago" and you haven't called back, explained current status and that you are dissatisfied, please don't complain. They have no idea you are upset.

Call them now. Explain the situation. Be polite and professional. Tell them what would mke you happy (Id either be asking for lifetime Maxcare or a replacement vehicle at this point. My .02.).

Looking forward to my TH arriving in the next 10 days!

EAK
sorry if I wasn't clear, I spoke with someone at Chrysler every week and was told the part would be sent next week. Week 3 I quit believing.

anyway, 3 1/2 weeks down for a part in unacceptable any way I look at it. It's back in my driveway now, no need to beat a dead horse.....
eak likes this.

2014 White Jeep Cherokee Trailhawk
3.2L
Leather Interior Group, Canyon Brown
Black Hood Decal
MFG build date 10/13
Black Keys all the way up on the stereo:
"Well my Next-Jeep, be nothin' like my Ex-Jeep"
Gator is offline  
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the 2014 Jeep Cherokee Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



  Similar Threads
Thread Thread Starter Forum Replies Last Post
Recommendations on which one to buy JeepRod Cherokee Purchasing and Orders 14 01-28-2014 05:01 PM
Fiat to buy full control of Chrysler cthew0rld 2014 Jeep Cherokee General Discussion 4 01-02-2014 01:29 PM
Fiat to buy out Chrysler limey-g The Car Lounge 9 01-02-2014 01:06 PM
A few questions before I buy Hobbes9112 Cherokee Purchasing and Orders 9 12-02-2013 02:24 PM
2014 Jeep Cherokee Officially Unveiled as Liberty Replacement AutoGuide.com Jeep Cherokee News 4 08-29-2013 02:26 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On