hate saying which are bad Jeep dealers, but my Father (in his 70's now, and does not visit forums) has had a crap new car experience from Gulsons in Canberra (http://www.gulson.com.au
he bought a runout cherokee limited from them 4 weeks ago, got a very good deal, as it was a model built late 2014, so got it real cheap... full loaded , so happy with the car. (he was super impressed with my new TH)
when he bought it, he made specific mention of all the recalls for it, TSB updates etc, and since it was a year old a full service to be done (even though it had only done 100kms), and thanks to my knowledge obtained here, demanded latest uconnect and maps were installed, well nothing he mentioned was done, even though it was in the contract. so he went back to the dealer today, and while they finally did most of the things the uconnect and maps were still not updated, when he questioned them why, got some lame excuse that the servers from FCA were down.... while this doesn't sound like a huge deal , he lives 300kms from a Jeep dealer, so makes every trip back to a dealer a total pain. to add insult he found out that since it was year old, a year of warranty has expired, lucky they come to the party and extended it, so he has a 3 years of warranty. but honestly no trust in this dealer doing the right thing. It seems people in Canberra have to travel some where else for a good Jeep dealer.
Buying a new car should be a pleasurable experience, not a pain, it seems this dealer is one to avoid !