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post #6 of (permalink) Old 04-24-2017, 02:01 PM
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Join Date: Aug 2016
Location: Fort Wayne, Indiana
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Question Where do all the unemployed Weathermen go?

Originally Posted by scottb View Post
I actually called and spoke to Rep today, she first told me you can't put a 8.4 in a Jeep that has a 5.0. I laughed and said, "thats funny Im talking to you on one I already did" she was like, O really. I then proceeded to tell her how it was done and was curious if I can activate a Uconnect account to try some of the features. She said no, I then asked about OTA Updates that are coming, she told me that there is a new one that the dealer can do, I asked her it is the 16.13.13 update, she said ya thats the one, told her I already downloaded it and did update. To say the least they don't seem to be very knowledgable about the system they are supposed to be supporting. So will see what happens with the new OTA update.
This is what I have been experiencing since my first vehicle that came with Uconnect: my 2006 Jeep Commander. They are clueless. Everytime I call, throughout all these years, subsequent vehicles and Uconnect upgrades they are all clueless! I believe that all of the Uconnect Reps have a degree in Weather. Being a Weatherman is the only job that I can think of where you can lie and get away with it, and not have a clue what you are talking about. There is an overabundance of people with degrees in Weather. So, they go for their second choice: being a Uconnect Rep.

2016 Cherokee Trailhawk: Mango Tango Pearl Coat over Black.
OPTIONS: Every Available Factory Option/Package Except Remote CD Player.
MODS: Whispbars; Mopar Cargo Cover; Mopar Cargo Mat; Mopar/KICKER 9 Speaker Upgrade; KICKER Sub and Amp; Ziebart Undercoating; aFe CAI; Red Interior Trim Pieces.
FUTURE MODS: Remote CD Player; Mopar Rock Rails; Rear Fog Lights.
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