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post #1 of 10 (permalink) Old 03-14-2017, 03:22 AM Thread Starter
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My 2015 latitude

Well yesterday as my wife , the kids and I took a trip over to Antigo, WI to look at a camper we ran into a bit of trouble. For the second time in two weeks I could smell coolant outside of the vehicle but couldn't see any leaks. Rhinelander Dodge had the Cherokee in and concluded it was a few worn hose clamps and sent me on my way. That wasn't the case , Brickners of Antigo the same dealership who had the RV we had been looking at found the leak. That however isn't really what I'm upset about, what I am upset about is the fact they also confirmed that I had 8 updates that could still be performed if I chose . Later on today I'll know specifically what updates they are talking about because I told them to do everything they could under warranty. However now this ordeal has truthfully left a bad taste in my mouth , and frankly I don't know if I'm more upset with my jeep and jeep as a company or the other dealership . I've asked myself countless times "should I question the other dealership " and I'm truthfully unsure what I should do. I should have the vehicle back tomorrow and I am also having them appraise it and make me an offer on it ,which could result in a 17 Trailhawk. I just wanted to vent a little to the masses , as today has been a complete **** show.

Tmugz

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post #2 of 10 (permalink) Old 03-14-2017, 10:21 AM
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Mmm 2017 Trailhawk.

2016 Latitude, 27K Altitude, Billet Silver, 3.2L, ADII, 8.4A + Nav, 9 speakers/w sub, Black 18" wheels, Rhino rack, Curt basket, WeatherTech floor liners, WeatherTech cargo liner.

“All is forgotten in the stone halls of the dead. These are the rooms of ruin where the spiders spin and the great circuits fall quiet, one by one...”
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post #3 of 10 (permalink) Old 03-14-2017, 06:26 PM
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No reason to be upset with Jeep as a company because your dealer's a dink...

Have you asked them to give you all updates every time it's in the shop? That's a big miss...I can't stop my dealer from reminding me I have updates (well, been the three times in three years...)

Yes....Mmmm 2017 Trailhawk

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post #4 of 10 (permalink) Old 03-14-2017, 07:15 PM Thread Starter
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I'm upset with jeep with how unreliable this vehicle has been in under a year . The last time I was at rhinelander dodge , before I left I made sure i was completely caught up so everything I needed done was done under warranty . And they told " No your all good" . I wish I could get myself into a new trailhawk. However the dealership offered 15k on my 15, and I can't justify losing almost 4k in under a year. So once I make it home I'll discuss it with the wife a bit more in-depth.

I'll also post what updates they did and look over my previous paperwork, hopefully non of these cause issues .


Tmugz

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post #5 of 10 (permalink) Old 03-14-2017, 07:40 PM
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how did you get it originally for only 19k? you can probably sell it for the same amount on craigslist

was there anything else wrong with it other than the coolant leak? lots of people here are holding out on their updates, they automatically get flashed when the dealer works on the vehicle. it all should have been updated with the last tps crimp recall. they give you a print out of what was done. btw there were even some 2017s owners here that said they needed updates, so even if you did get your stuff done months ago, there may be new ones updates available.
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post #6 of 10 (permalink) Old 03-14-2017, 07:50 PM Thread Starter
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It was just at the other dealership on the 3rd with the coolant issue.

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post #7 of 10 (permalink) Old 03-15-2017, 12:42 AM Thread Starter
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post #8 of 10 (permalink) Old 03-15-2017, 10:32 AM
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Give it time. Jeep will make it all right. It sucks, though, to have to deal with it all.

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post #9 of 10 (permalink) Old 03-15-2017, 10:40 AM
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Sounds like you just need to find a new dealer to replace Rhinelander as your go-to.

Dan - TJinWV <><
Former: 2002 TJ, OME Lift, ARBs
Current: 2017 KL Trailhawk
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post #10 of 10 (permalink) Old 03-16-2017, 12:31 AM Thread Starter
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Antigo has been very helpful and courteous so I couldn't have asked for a better experience . It's however difficult to accept how unreliable this **** thing has been but I'm trying . They different offer me enough on trade and it was actually less then rhibelander had offered so I may try a few other dealerships and give myself a base to see if it's worth trading in. If that does happen I'll have another issue to deal with.

Has anyone had any adverse effects from the above updates ?

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