So, I bought a sport on 9/2/14. On 10/2, engine revved and wouldnt go into gear and it was towed to the shop and pcm replaced. Two weeks later, same problem and towed to the shop.
The dealer hooked it up to computer the next day and said it was running fine. I protested that everything was not fine, but they told me to come and pick it up.
I drove the 30 miles to the dealership, turned in my rental car and waited for them to bring my car to me. Service manager came out and told me car wouldn't go into gear and was not going anywhere.
Back to enterprise I went and drove home in anotherbrental and without my two month old jeep.
Yesterday, after replacing the pcm (again) and alternator, I drove the 30 miles to pick up my jeep. I got a call from the dealer telling me car won't program and needs more work.
Today, I got a call from the service department telling me they are replacing the transmission wiring harness and that part won't be in until Friday.
So, far it has spent 21 days in the shop and I have owned it for just over two months. I want to yell at someone, but there's no one to yell at.
I am not car savvy. I bought it because I just moved to the mountains where I need a 4 wheel drive. I'm lucky I haven't had any snow storms yet since my rental is not awd/4wd.
Can anyone here help? Do I talk to Chrysler corp. Or wait to see if I have a lemon law claim?
You have passed the Lemon Law threshold. Your owner's manual packet is required by federal law to have your state Lemon Law information. Go online to your state government website (typically Attorney General Consumer's Division) check your rights. Notify Chrysler of your intent. They typically have 1 final repair attempt. Let them, but keep up the pressure.
When you're burning through PCMs, replacing wiring harnesses, and having reprogramming issues, it's time to kiss this one good-bye. I don't give a hoot what encouragement anyone on this forum gives you to go with the flow/get it fixed/yada, yada, yada....etc.
I have a friend who had the main wiring harness get pinched during the assembly process. They went through electrical systems and elements like crazy. The harness pinch caused it to ground and short. The dealer was at least honest with him that a fix was stupid because systems throughout the vehicle were likely to fail over time.
Dump this turkey and get either another Cherokee or if they hassle you, something else from a more reputable dealer and manufacturer. FYI, out state AG office thinks Chrysler is the jerk of the auto industry followed closely by GM when it comes to backing their vehicles.