Severe shaking problem towing behind motorhome - Page 59 - 2014+ Jeep Cherokee Forums
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post #581 of 587 (permalink) Old 06-09-2017, 10:18 PM
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@bobged - At least my comments are reasonably inline with yours . Did I really spend that much time composing this post lol.
LOL, I agree. I think we essentialy posted the same general info. The most important part is I don't think we said anything that confused the issue for Gary.

Limited | Cashmere | Luxury group | 6 cyl | ADII
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post #582 of 587 (permalink) Old 06-09-2017, 10:34 PM
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Had harness installed today. Now to get wires through firewall for additional switch we're talking about


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post #583 of 587 (permalink) Old 06-09-2017, 11:41 PM
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Had harness installed today. Now to get wires through firewall for additional switch we're talking about
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I don't remember if I posted this prevously in this thread and I'm too lazy to look for it now, but the attached is how I installed a switch. It did not involve cutting any hole in the firewall as there was an existing rubber grommet that I was able to route the wires through.
Attached Files
File Type: pdf Tow Wiring Kit Switch Installation.pdf (657.5 KB, 16 views)
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Limited | Cashmere | Luxury group | 6 cyl | ADII
Towing behind a Tiffin Phaeton motorhome with
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post #584 of 587 (permalink) Old 06-09-2017, 11:58 PM
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Printed it and will be using. I've gone through two separate grommets first for the led bar then for a breakaway switch. Will see if I can put the wire through one of these. Ordered the switch tonight but will be using a different kind.


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post #585 of 587 (permalink) Old 06-22-2017, 09:43 AM
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I don't believe there is anything that can be done. FCA stopped paying for the kits and installation last year after they made a change to the Jeep Manual. If you look in the Recreational Towing section it should state that the Mopar wiring kit is a required accessory to tow four down.

The reason JeepCares was able to help those of us with 2014-2015 and some early 2016's is because that requirement was not published in those model year manuals as they didn't yet realize, or admit, they had a problem.
As an update on this subject, I have a 2015 Trailhawk and experienced the wobble last month. I PM'd Kori and this is what I received in response:

[/QUOTE]

Hi George,

I do apologize that you have had the wobbling experience. However, the kit is considered an accessory and is a customer pay item. I am no longer able to offer assistance to customers who need the kit installed.

I'm sorry for the inconvenience.

Kori
Jeep Social Care Specialist[/QUOTE]


Any suggestions regarding my next move? I've responded to Kori noting my disagreement with the response but don't have a lot of confidence that they'll resolve it satisfactorily.


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post #586 of 587 (permalink) Old 06-23-2017, 06:48 AM
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Originally Posted by phlyer2000 View Post
As an update on this subject, I have a 2015 Trailhawk and experienced the wobble last month. I PM'd Kori and this is what I received in response:

Quote:
Hi George,

I do apologize that you have had the wobbling experience. However, the kit is considered an accessory and is a customer pay item. I am no longer able to offer assistance to customers who need the kit installed.

I'm sorry for the inconvenience.

Kori
Jeep Social Care Specialist
Any suggestions regarding my next move? I've responded to Kori noting my disagreement with the response but don't have a lot of confidence that they'll resolve it satisfactorily.

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You might speak to the dealer from whom you purchased your Cherokee. Show him the part of your owner's manual which deals with 'flat-towing' and, if you have one, the 2015 Cherokee brochure. Nowhere in these documents is there any reference to the "tow-harness". Perhaps you can negotiate something.

[FCA/Jeep has really shot themselves in the foot on this one. They cannot possibly be so deluded as to think that their ratings haven't suffered because of this issue or that it will not cause them loss of future sales. Maybe they think the motorhome-towed-vehicle market is so small and self-contained that "the word" will not get out.]

... RP
2015 Trailhawk
CherryRed&Black, V6, Uconn8.4-Navigation
Comfort/Convenience, ColdWeather, TrailerTow pkgs
Ordered 8/6
Status D1: 8/13, F: 8/26, I: 8/27, KZ: 9/2, KZM: 9/3
Arrived at Dealer 9/10, 42 days from order date.
Took Delivery Sept. 12, 2014.
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post #587 of 587 (permalink) Old 06-23-2017, 08:16 AM
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Quote:
Originally Posted by phlyer2000 View Post
As an update on this subject, I have a 2015 Trailhawk and experienced the wobble last month. I PM'd Kori and this is what I received in response:
Hi George,

I do apologize that you have had the wobbling experience. However, the kit is considered an accessory and is a customer pay item. I am no longer able to offer assistance to customers who need the kit installed.

I'm sorry for the inconvenience.

Kori
Jeep Social Care Specialist[/QUOTE]


Any suggestions regarding my next move? I've responded to Kori noting my disagreement with the response but don't have a lot of confidence that they'll resolve it satisfactorily.


Sent from my SAMSUNG-SM-G935A using Tapatalk[/QUOTE]



A while back they sent out owners manual inserts to be added that explained if flat towing was to be desired you needed the flat tow kit. They offered this kit free for a short while and then started charging for it. Don't think it's unreasonably priced but if you don't like the dealer labor rates you might be able to have your local RV service center install it, although I'd bet their rates are even higher.

The kit was offered for free for nearly a year. They can't continue to give something away for free. If you bought the vehicle used and didn't get the additional slip, that responsibility falls on the previous owner. If you are the original owner and did get the slip and just waited then that falls on you. If and only IF you didn't get the slip you might have some ground to stand on. But FCA did cover their butts about a year back or so regarding this issue because it was so widespread and common.

I wish you the best on your towing and keeping adventures. This is a wonderful little community we have going here. Should you need any other help there are lots of people to ask.


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