Jeep S13 notification for Latitude 2015 - 2014+ Jeep Cherokee Forums
User Tag List

 2Likes
  • 2 Post By JeepCares
 
LinkBack Thread Tools
post #1 of 6 (permalink) Old 02-16-2017, 04:26 PM Thread Starter
Member
 
Join Date: Feb 2017
Location: Florida
Posts: 1
Jeep S13 notification for Latitude 2015

we received this piece of information that was to be inserted into the Owners Manual. You were also directed to read the new Towing instructions for recreational towing of the Direct Drive 2 . It referenced a "wiring Harness" that you should have prior to towing the car. I went to the Jeep dealer back in April of 16 and they knew nothing about it. Ditto in Sept. and now this month when I called, they did indeed have a towing harness and yes it was supposed to be used on our Latitude. So we take it to service and they tell us they know nothing about it, we don't need it and basically blew us off. Went so far as to tell us that we were wrong about what the piece of paper we had in our hand with our VIN # on it said and that it did not pertain to our Jeep.

Anyone out there with similar issue? The wiring harness was to prevent damage to the steering mechanism of the car while being towed per the new manual.
Lynne is offline  
Sponsored Links
Advertisement
 
post #2 of 6 (permalink) Old 02-16-2017, 06:16 PM
Moderator
 
SkipW's Avatar
 
Join Date: Dec 2013
Location: Midcoast Maine
Posts: 5,992
Don't know that anyone has had the dealer shut them down like that but maybe one of these threads may help you install or get installed the harness:

htthttp://jeepcherokeeclub.com/337-t...setup.htmlp://

hhttp://jeepcherokeeclub.com/337-tow...tic.htmlttp://

Also, there is a member of the forum @JeepCares that may be able to help you with the dealer issue as well.

.
.

The best time to plant a tree was 20 years ago. The second best time is now.

http://jeepcherokeeclub.com/4-2014-j...rum-rules.html

Last edited by SkipW; 02-16-2017 at 06:18 PM.
SkipW is offline  
post #3 of 6 (permalink) Old 02-16-2017, 06:22 PM
Enthusiast Member
 
Fj4080's Avatar
 
Join Date: Jun 2016
Location: Northern Nevada.
Posts: 263
Quote:
Originally Posted by SkipW View Post
Don't know that anyone has had the dealer shut them down like that but maybe one of these threads may help you install or get installed the harness:

htthttp://jeepcherokeeclub.com/337-t...setup.htmlp://

hhttp://jeepcherokeeclub.com/337-tow...tic.htmlttp://

Also, there is a member of the forum @JeepCares that may be able to help you with the dealer issue as well.
Yep sounds like you need to sic jeepcares on them.

2016 Latitude, 27K Altitude, Billet Silver, 3.2L, ADII, 8.4A + Nav, 9 speakers/w sub, Black 18" wheels, Rhino rack, Curt basket, WeatherTech floor liners, WeatherTech cargo liner.

“All is forgotten in the stone halls of the dead. These are the rooms of ruin where the spiders spin and the great circuits fall quiet, one by one...”
― Stephen King, The Dark Tower
Fj4080 is offline  
 
post #4 of 6 (permalink) Old 02-16-2017, 06:28 PM
Forum Elder
 
Array's Avatar
 
Join Date: Jan 2014
Location: SE Michigan
Posts: 4,370
Quote:
Originally Posted by Lynne View Post
we received this piece of information that was to be inserted into the Owners Manual. You were also directed to read the new Towing instructions for recreational towing of the Direct Drive 2 . It referenced a "wiring Harness" that you should have prior to towing the car. I went to the Jeep dealer back in April of 16 and they knew nothing about it. Ditto in Sept. and now this month when I called, they did indeed have a towing harness and yes it was supposed to be used on our Latitude. So we take it to service and they tell us they know nothing about it, we don't need it and basically blew us off. Went so far as to tell us that we were wrong about what the piece of paper we had in our hand with our VIN # on it said and that it did not pertain to our Jeep.

Anyone out there with similar issue? The wiring harness was to prevent damage to the steering mechanism of the car while being towed per the new manual.
Is your Latitude a 4x4? If yes, does it have Active Drive 2? If no, the harness is not intended for your vehicle. If yes, the harness must be installed if you intend to tow the Latitude behind a motorhome.

2015 White/Black Limited | 3.2-L V6 | Active Drive II | Tech Grp | Lux Grp | Trailer Tow Grp | SafetyTec | Uconect 8.4AN | 9 Speakers | Tonneau Cover | Born 09-06-14 : (( (( (( (( (( (( (( :
Array is offline  
post #5 of 6 (permalink) Old 02-16-2017, 07:20 PM
Forum Elder
 
Mark_'s Avatar
 
Join Date: Jun 2015
Location: Québec, Canada
Posts: 3,764
Quote:
Originally Posted by Array View Post
Is your Latitude a 4x4? If yes, does it have Active Drive 2? If no, the harness is not intended for your vehicle. If yes, the harness must be installed if you intend to tow the Latitude behind a motorhome.
If I'm reading @Lynne correctly :
Quote:
You were also directed to read the new Towing instructions for recreational towing of the Direct Drive 2
... I would guess a yes on Active Drive 2.

And since it is a 2015, the harness should be installed at no charge to the owner.

I think we need Kori ( @JeepCares ) to have a look.
Some dealers have not installed these kits, and some seemingly don't want to even look into the kits for their customers. Deplorable attitude...

My avatar is the Elder Predator (goes well with my forum status and overall temper )
2015 North (Canada) - V6 - AD1
Cold, Tow, 8.4A, 9 speakers with sub
Mark_ is offline  
post #6 of 6 (permalink) Old 02-20-2017, 10:47 AM
Premium Member
 
Join Date: Apr 2016
Posts: 328
Quote:
Originally Posted by Lynne View Post
we received this piece of information that was to be inserted into the Owners Manual. You were also directed to read the new Towing instructions for recreational towing of the Direct Drive 2 . It referenced a "wiring Harness" that you should have prior to towing the car. I went to the Jeep dealer back in April of 16 and they knew nothing about it. Ditto in Sept. and now this month when I called, they did indeed have a towing harness and yes it was supposed to be used on our Latitude. So we take it to service and they tell us they know nothing about it, we don't need it and basically blew us off. Went so far as to tell us that we were wrong about what the piece of paper we had in our hand with our VIN # on it said and that it did not pertain to our Jeep.

Anyone out there with similar issue? The wiring harness was to prevent damage to the steering mechanism of the car while being towed per the new manual.
Hi Lynne--if you received the S13 Customer Satisfaction Notice, the flat tow wiring kit would be available for your vehicle. If you are going to be flat towing your Cherokee, then you would need the kit. Please send a private message to me with your VIN and we can go over what am I able to do to assist.

Kori
Jeep Social Care Specialist
SkipW and Fj4080 like this.
JeepCares is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2014+ Jeep Cherokee Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



  Similar Threads
Thread Thread Starter Forum Replies Last Post
Jeep : Cherokee Latitude 2015 jeep cherokee latitude repairable salvage wrecked save Jeep Cherokee Parts Jeep Cherokee eBay Classifieds 0 09-14-2015 03:50 PM
Jeep : Cherokee Latitude 2015 jeep cherokee latitude repairable salvage wrecked save Jeep Cherokee Parts Jeep Cherokee eBay Classifieds 0 09-05-2015 07:00 PM
Jeep : Cherokee Latitude 2015 latitude used 2.4 l i 4 16 v automatic 4 wd suv premium Jeep Cherokee Parts Jeep Cherokee eBay Classifieds 0 06-30-2015 08:50 PM
Jeep : Cherokee Latitude Certified 2015 1K MILES 1 OWNER 2015 jeep cherokee latitude Jeep Cherokee Parts Jeep Cherokee eBay Classifieds 0 06-20-2015 05:40 PM
Jeep : Cherokee Latitude Sport Utility 4-Door 2015 jeep cherokee latitude granite cry Jeep Cherokee Parts Jeep Cherokee eBay Classifieds 0 03-09-2015 06:50 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On