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post #1 of 28 (permalink) Old 12-07-2014, 01:50 PM Thread Starter
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Recall Jeep Cherokee 2014-2015

I just had the 'Service Airbag System' indicator warning pop up on my 2015 Jeep Cherokee, which is rather annoying since it has like 450 miles on it. I know that this was happening in the 2014s, but there are no UConnect firmware upgrades available to me right now, so no hope of a quick fix there.

Has anyone else encountered this issue?
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post #2 of 28 (permalink) Old 12-07-2014, 02:16 PM
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Originally Posted by mlb5000 View Post
I just had the 'Service Airbag System' indicator warning pop up on my 2015 Jeep Cherokee, which is rather annoying since it has like 450 miles on it. I know that this was happening in the 2014s, but there are no UConnect firmware upgrades available to me right now, so no hope of a quick fix there.

Has anyone else encountered this issue?
Could only find one mention of this problem and it was fixed --> http://jeepcherokeeclub.com/4-2014-2...tml#post110337. That's saying something since this site has 136,922 posts and 5,616 members. You happen to be the 5,616th member. Welcome. You can search the site for yourself using the search box at the upper right of the page.

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post #3 of 28 (permalink) Old 12-07-2014, 03:41 PM Thread Starter
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Ya, I could only find the one mention too. My service center is closed today, but I left them a message. Hopefully it can be resolved easily, and soon, since Holiday travel is coming up...
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post #4 of 28 (permalink) Old 12-07-2014, 07:02 PM
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what would u connect have to do with airbag problem.?? service airbag with airbag light means problem with airbag system.
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post #5 of 28 (permalink) Old 12-08-2014, 12:14 PM
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Service Airbag System

My wife's 2015 Cherokee Limited has done this 4 times now in the first 500 miles. Found this thread looking for other's with the same problem. She took it in to the dealer this morning and they said they could not reproduce the problem and sent her home. When it happens, we see the "Service Airbag System" warning for a brief period of time then it goes away. Frustrating and the big question is... will the airbags depoy when in this conditon?
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post #6 of 28 (permalink) Old 12-08-2014, 12:33 PM
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My wife's 2015 Cherokee Limited has done this 4 times now in the first 500 miles. Found this thread looking for other's with the same problem. She took it in to the dealer this morning and they said they could not reproduce the problem and sent her home. When it happens, we see the "Service Airbag System" warning for a brief period of time then it goes away. Frustrating and the big question is... will the airbags depoy when in this conditon?
Had a similar airbag light problem in a Honda CR-V. Here's a suggested strategy. Take a picture of the EVIC when the light comes on. Show the pic to the service manager. Tell him/her there is an obvious problem you want fixed. Inform the manager that if there is an accident and the airbags do not deploy, you will sue the dealership. If the service manager doesn't seem impressed, ask to speak to the dealership owner.

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post #7 of 28 (permalink) Old 12-08-2014, 02:58 PM
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Quote:
Originally Posted by Array View Post
Had a similar airbag light problem in a Honda CR-V. Here's a suggested strategy. Take a picture of the EVIC when the light comes on. Show the pic to the service manager. Tell him/her there is an obvious problem you want fixed. Inform the manager that if there is an accident and the airbags do not deploy, you will sue the dealership. If the service manager doesn't seem impressed, ask to speak to the dealership owner.


That's not a bad idea but once I made a video with audio of course of a strange intermittent whistling noise coming from the rear axle area of my Cherokee and when I told the service writer to play it on a computer to see and hear what I hear at times, he told me they really can't diagnose problems unless the vehicle is exhibiting the problem. Of course an air bag problem they may take more seriously.

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post #8 of 28 (permalink) Old 12-08-2014, 10:43 PM
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Read the service writeup tonight, it indicated a B0012-13 code was stored related to front passenger squib control open circuit and they checked connectors. I fully understand the difficulty of troubleshooting an intermitant problem. My frustration isn't with the dealer, at this point. But is same as mlb5000 expressed... Less than 500 miles and having to take it in for diagnosis and (hopefully) repair. Time will tell. And we have long distance travel coming up as well. Curious to hear what you learn mlb. Thanks all.
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post #9 of 28 (permalink) Old 12-14-2014, 11:43 PM
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I hear your frustration. I have a problem within 1500 miles. Replacing a transfer case in a brand new car is my issue. They need to figure it out for you.
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post #10 of 28 (permalink) Old 02-03-2015, 09:37 AM
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Exclamation Recall Jeep Cherokee 2014-2015

Hello

Not sure what thread to post this in. This is an important safety recall. Please read the article below.

DETROIT -- Jeep is recalling more than 228,000 SUVs worldwide, including almost 20,000 in Canada, to fix a software problem that can cause side airbags to inflate for no reason.
The recall covers Jeep Cherokees from the 2014 and 2015 model years, including 168,092 in the United States, 19,557 in Canada and 4,133 in Mexico. An additional 36,399 are being recalled outside the NAFTA region.
Fiat Chrysler, which makes Jeeps, says there have been a small number of inadvertent airbag deployments.



Canadian safety regulators say the problem occurred mainly in off-road situations.
Sudden airbag inflation can startle drivers and cause crashes, but Chrysler says it's not aware of any accidents or injuries.
Dealers will recalibrate the software to change the threshold for inflating the airbags.
It's the latest trouble reported with airbags that have saved millions of lives in accidents but are causing other problems for motorists.
On Saturday, U.S. safety regulators said that more than two million Toyota, Chrysler and Honda vehicles need a second fix for airbags that may inadvertently inflate while the car is running.
The recall includes some Acura MDX, Dodge Viper, Jeep Grand Cherokee, Honda Odyssey, Pontiac Vibe, Toyota Corolla and Toyota Avalon models made from 2002 to 2004.
The U.S. National Highway Traffic Safety Administration said all the vehicles covered in Saturday's announcement had already been under a recall for the faulty air bags. Carmakers originally tried to fix the defects by partially replacing the electronic control unit, made by TRW Automotive Holdings Corp. of Livonia, Mich., but that fix didn't always work. The new remedy -- full replacement of the unit -- will be available to all affected vehicles by the end of the year.
However, the NHTSA is urging consumers with cars under the first recall to have the partial unit installed despite the fix's failure rate, even if they have to return to the dealer under the second recall.
About 39 air bags, or 15 per cent, that had been replaced under the previous recall have deployed inadvertently again.
The agency says about one million Toyota and Honda vehicles involved in the Saturday recall are also subject to a separate recall related to defective air bags made by Takata Corp. of Japan. Those air bags can deploy and rupture with enough force to cause injury or death.
In nine cases, cars had problems that included both the inadvertent deployment and the Takata rupture. Three of those cases resulted in injuries, including eye injuries, scratches and burns.
No death or injuries related to non-Takata air bag failures have been reported.
Takata is under fire for air bag inflators that can explode, shooting out metal and plastic pieces. At least five deaths and dozens of injuries have been linked to the problem worldwide. Ten automakers have recalled about 12 million vehicles in the U.S. and about 19 million globally for problems with the air bags. The company is still trying to determine the exact cause of the problem.


Read more: http://www.ctvnews.ca/autos/jeep-recalls-228-000-cherokees-over-air-bag-problem-1.2217250#ixzz3Qh0xPC8s

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