Went in for trans harness recall this morning. - Page 2 - 2014+ Jeep Cherokee Forums
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post #11 of 26 (permalink) Old 03-17-2017, 10:58 AM
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I stand corrected. So how can I get a list of the TSBs that have been done? The VIP reports does not seem to list them either.
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post #12 of 26 (permalink) Old 03-17-2017, 11:30 AM
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I wonder if we are not supposed to know about TSBs and whether the source of that info is even drying up.

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post #13 of 26 (permalink) Old 03-17-2017, 12:10 PM
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I stand corrected. So how can I get a list of the TSBs that have been done? The VIP reports does not seem to list them either.
Hi sanghill,

FCA does not publish TSBs (doesn't mean you can't find them online of course--internet magic! ), but anytime you have a question we can pull them up and let you know what symptoms/conditions were addressed. We can usually tell which ones the dealership did as long as it was part of a warrantied claim.

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post #14 of 26 (permalink) Old 03-17-2017, 02:43 PM
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TSBs installed

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Originally Posted by JeepCares View Post
Hi sanghill,

FCA does not publish TSBs (doesn't mean you can't find them online of course--internet magic! ), but anytime you have a question we can pull them up and let you know what symptoms/conditions were addressed. We can usually tell which ones the dealership did as long as it was part of a warrantied claim.

Kori
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I went through my dealer receipts and documented the completed TSBs. My service adviser does a good job of explaining what the TSBs does.
I think the VIP report tells the dealer which TSBs have been done? The identifying numbers are cryptic to me however.
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post #15 of 26 (permalink) Old 03-17-2017, 03:46 PM Thread Starter
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My Jeep dealer did NOT include any info about my updates other than how many they performed.
@JeepCares, if you could tell me what they did that would be swell. What info do you need from me?
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post #16 of 26 (permalink) Old 03-17-2017, 04:07 PM
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Go to https://www.mopar.com/en-us.html which is Mopar Owner Connect, register as a user and possibly the Dealer has put information in the My Vehicle, maintenance area. My dealer sometimes does it and I can put in my own entries. Just a possibility.
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post #17 of 26 (permalink) Old 03-17-2017, 04:21 PM Thread Starter
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I'm a member already but no such luck. I go to the maintenance area and it says enter a VIN. I enter mine and it says it is already on the account but won't give me any info.

Thanks for the suggestion though :-)
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post #18 of 26 (permalink) Old 03-17-2017, 04:27 PM
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As mentioned.... interwebs are great

https://www.automd.com/tsb/jeep_m/cherokee_mm/
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post #19 of 26 (permalink) Old 03-17-2017, 04:37 PM Thread Starter
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Oh I agree that's fantastic but I only know they performed '6' TSB's. I don't know which ones and therein lies the problem :-)
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post #20 of 26 (permalink) Old 03-17-2017, 04:40 PM
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Originally Posted by Renthorin View Post
Oh I agree that's fantastic but I only know they performed '6' TSB's. I don't know which ones and therein lies the problem :-)
Yea, that's the tricky part I can't help with (sorry) I use that site to keep an eye on things that might pertain to us... There have been some things that the dealer techs were unaware of and when I provided the TSB they were happy to try first. It saved them from looking up possible causes.

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