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post #11 of 17 (permalink) Old 11-26-2014, 11:53 AM
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Hoping that is all it is. Thanks!
That is exactly what they will do. I had the same problem. I posted back in may and no one here had the problem so I had to go through the gyrations of bringing the car three times before they figured it out. That was even after my own research told them what the problem was. Bottom line, the shift knob has to be replaced.
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post #12 of 17 (permalink) Old 11-28-2014, 06:35 PM Thread Starter
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Shifter control module being replaced. Of course it is on back order and I'm looking at next Wednesday as the earliest I will get it back. My loaner is a Chevy Sonic....can't get much worse.
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post #13 of 17 (permalink) Old 12-01-2014, 10:47 AM
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Why leave the car? I just brought it back when the part came in.
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post #14 of 17 (permalink) Old 12-09-2014, 06:31 PM Thread Starter
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Why leave the car? I just brought it back when the part came in.
LCRNGRS, Unfortunately, my TH wouldn't always go into gear, and also wouldn't change gears on the highway which resulted in driving at high RPM's in a low gear.
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post #15 of 17 (permalink) Old 12-09-2014, 06:37 PM Thread Starter
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Update: A total of 18 days at the dealer waiting on a part that was backordered. They replaced the shifter and performed the following updates. Reprogram Module, Radio Frequency Hub (RFH), Power train control (PCM), and Instrument Panel Cluster (IPC). Fingers crossed that I'm done with my issues.
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post #16 of 17 (permalink) Old 12-10-2014, 01:47 PM
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LCRNGRS, Unfortunately, my TH wouldn't always go into gear, and also wouldn't change gears on the highway which resulted in driving at high RPM's in a low gear.
Gotcha. I'm glad things worked out. Fingers crossed.
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post #17 of 17 (permalink) Old 06-18-2017, 12:28 AM
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I have a 2014 Jeep Cherokee North - 40,600km.
The "Service Shifter" message has been coming on for the past month. The dealership said that can't find anything wrong because it always resets itself once the car is turned off. They want me to drive it to them when the message is displayed - its too bad that they aren't open 24/7, then maybe I could get there when it is acting up.
Also, the transmission was repaired twice and replaced a week ago. The Service Shifter message was coming up before the transmission troubles became apparent. It is still shifting roughly from 1 - 2 and R. So far, the cost (under warranty) is close to $7k.
I read that there is a class action lawsuit in the states because of these issues with the 2014 Cherokee.
What is next in Canada?
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