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post #11 of 24 (permalink) Old 05-12-2017, 07:48 PM
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I don't think the OP will ever be happy. He's having the transmission replaced for nothing and he still "expected better." Maybe he prefers a car that's sold without a warranty because it's guaranteed to never need repairs. I wish him luck finding one.
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post #12 of 24 (permalink) Old 05-13-2017, 01:41 AM Thread Starter
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I don't think the OP will ever be happy. He's having the transmission replaced for nothing and he still "expected better." Maybe he prefers a car that's sold without a warranty because it's guaranteed to never need repairs. I wish him luck finding one.
My point was I feel with 36k on a newer vehicle the transmission shouldn't need replaced unless it was being "over worked" or driven hard,which it has not been.My wife drives it. Yes she had a 2014 fusion and we purchased this jeep because it was in our price range for more room with our three year old,and I have a '14 superduty.So yea I've had three newer vehicles the rest have been older or off-road rigs etc. The car has performed well up until this point. Does anyone know why jeep has had the issues with their transmissions in these years?

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post #13 of 24 (permalink) Old 05-13-2017, 01:43 AM Thread Starter
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Some Cherokees have had transmission issues. It appears that a very mall portion have been effected; it seems to be random to a degree. Many vehicles built before the calendar year 2015, including model year 2015's build in the year 2014 have seemingly been the most susceptible to transmission issues. If Jeep takes care of you and replaced your transmission, you should be in good shape. The vast majority of the KL's have functioned properly and the owners have considered them to be supreme vehicles, myself included. Sorry for your issues, but it sounds like you are being taken care of and will be good to go for many many miles down the road.
Thank you for your KIND reply and no harsh comments. I hope this does fix our issues and continues to be a reliable vehicle.

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post #14 of 24 (permalink) Old 05-13-2017, 08:40 AM
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My point was I feel with 36k on a newer vehicle the transmission shouldn't need replaced unless it was being "over worked" or driven hard,which it has not been.My wife drives it. Yes she had a 2014 fusion and we purchased this jeep because it was in our price range for more room with our three year old,and I have a '14 superduty.So yea I've had three newer vehicles the rest have been older or off-road rigs etc. The car has performed well up until this point. Does anyone know why jeep has had the issues with their transmissions in these years?
Well, as has been mentioned here and has been said publicly for the last three years about the vehicle you bought, this was a brand new transmission in a brand new vehicle. That may have had something to do with it...

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post #15 of 24 (permalink) Old 05-13-2017, 12:02 PM
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Originally Posted by 14latitude View Post
My point was I feel with 36k on a newer vehicle the transmission shouldn't need replaced unless it was being "over worked" or driven hard,which it has not been.My wife drives it. Yes she had a 2014 fusion and we purchased this jeep because it was in our price range for more room with our three year old,and I have a '14 superduty.So yea I've had three newer vehicles the rest have been older or off-road rigs etc. The car has performed well up until this point. Does anyone know why jeep has had the issues with their transmissions in these years?

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I had one that I bought brand new and had about 1700 miles on it (and it was a 2015) and they replaced the transmission and I had not overworked it. You should get a much better transmission now and enjoy the vehicle for many more miles hopefully. Jeep has made some improvements on the transmissions now, but many on here who have 2014's and have a lot of miles on them without one problem. Some times with a used vehicle you obviously don't know how the previous owner drove the vehicle, but it may not have been "over worked", just a faulty transmission that developed a "faulty part" in it--these 9 speed transmissions are a very complicated piece of machinery. I am happy for you that they are replacing it.

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post #16 of 24 (permalink) Old 05-13-2017, 12:17 PM
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Originally Posted by 14latitude View Post
My point was I feel with 36k on a newer vehicle the transmission shouldn't need replaced unless it was being "over worked" or driven hard,which it has not been.My wife drives it. Yes she had a 2014 fusion and we purchased this jeep because it was in our price range for more room with our three year old,and I have a '14 superduty.So yea I've had three newer vehicles the rest have been older or off-road rigs etc. The car has performed well up until this point. Does anyone know why jeep has had the issues with their transmissions in these years?

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You are correct, a transmission shouldn't fail at such a low mileage, but you know what, poop happens. That is what warranty is for. I have a 2014. I don't abuse mine, but it sure isn't babied either and it has not given us any problems. Yes, it has had updates done, but that is the nature of the beast with new tech these days.
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post #17 of 24 (permalink) Old 05-13-2017, 08:06 PM Thread Starter
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Has anyone gotten an answer what's the reason for failure?I asked my dealer and the phone broke up and lost signal.lol. I figured I'd ask again when I picked it up.

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post #18 of 24 (permalink) Old 05-13-2017, 08:45 PM
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Has anyone gotten an answer what's the reason for failure?I asked my dealer and the phone broke up and lost signal.lol. I figured I'd ask again when I picked it up.

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Most are software problems that for one reason or another necessitates a transmission replacement. ZF and FCA are not allowing the dealers to open the transmission for any repairs. Some early ones did have a snap ring installed in a wrong position and a TSB was released giving instruction on replacing the snap ring, but it was case by case. My dealer has never been given approval to open one up to replace the snap ring and I don't know of any dealer that has. The trans case has to split and ZF won't even supply a new gasket for the case halves. I don't know about you, but I know I sure would like a new gasket. Transaxles have been replaced because of a leak from the halves.
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post #19 of 24 (permalink) Old 05-13-2017, 10:23 PM
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Most are software problems that for one reason or another necessitates a transmission replacement. ZF and FCA are not allowing the dealers to open the transmission for any repairs. Some early ones did have a snap ring installed in a wrong position and a TSB was released giving instruction on replacing the snap ring, but it was case by case. My dealer has never been given approval to open one up to replace the snap ring and I don't know of any dealer that has. The trans case has to split and ZF won't even supply a new gasket for the case halves. I don't know about you, but I know I sure would like a new gasket. Transaxles have been replaced because of a leak from the halves.
None of that makes much sense, and I don't quite understand about ZF supplying gaskets or not. I've read several times over that FCA builds the transmissions based on a license from ZF.

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post #20 of 24 (permalink) Old 05-14-2017, 06:35 AM Thread Starter
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Most are software problems that for one reason or another necessitates a transmission replacement. ZF and FCA are not allowing the dealers to open the transmission for any repairs. Some early ones did have a snap ring installed in a wrong position and a TSB was released giving instruction on replacing the snap ring, but it was case by case. My dealer has never been given approval to open one up to replace the snap ring and I don't know of any dealer that has. The trans case has to split and ZF won't even supply a new gasket for the case halves. I don't know about you, but I know I sure would like a new gasket. Transaxles have been replaced because of a leak from the halves.
Thank you. I've never really looked into these issues with their "new" trans for that year until now,after the fact.

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