Friday night, I had nothing better to do. So, I tossed the owner CD into my laptop and watched it. The section on the 9 speed transmission is very interesting. It explains the adaptive learning process.
However, I'm one of the lucky ones in that my salesman took me out for a transmission training session when he delivered mine. I saw him at the dealership yesterday when I dropped off the mats from my trade. I've known this guy for a few years, and he's their top salesman, selling more Jeeps than the other 4 sales reps rolled into one. According to him, he's had good luck with the trans with his customers, but not the same for the other sales reps. They deliver the vehicle by sitting in it and going over it. He takes everyone out and shows them how to train the tranny.
On trades, their service department erases the memory and reprograms the system. They even start from scratch on all vehicles that have had multiple test drivers. He goes to every Chrysler/Jeep/Dodge training seminar offered. According to him, the problem is that we are all used to driving one of two transmissions - a manual or your traditional automatic. With a traditional auto, we are going along, goosing the pedal or releasing it to trigger an auto shift that we can feel. With this transmission, I was told no jack rabbit starts for the first 500 miles. All accelerating is to be with a constant pressure to the pedal, let the transmission decide when and if it wants to shift. I've had a couple VWs with adaptive transmissions as well.
When I first got my Limited, I felt the 2nd gear wobble/shudder. I backed off and did slow accelerations. The problem is now gone as I trained the transmission's computer. Shifting is as smooth as silk.
As he said, if I have a problem, bring it in. They'll clear the memory, put in the latest program, and I get to retrain again. It's going to be interesting as the Chrysler 200 now has the same transmission. However, if you're bringing yours back to the dealer, and they're clearing the program and reprogramming, and you're going back out on the road repeating your usual driving habits, logically you would be recreating the problem all over again.
Bottomline in my case is that I was the issue, and I was lucky enough to have a salesman to take the time, take me out on the road, and show me what I was doing wrong. Knock wood, it worked. If my salesman is right, and he's never steered me wrong with all the Jeeps we've had, by clearing the memory, and gently accelerating for a few hundred miles, you train your transmission to avoid the recurring issue.
As I said, it worked for me. I was at fault. BTW, mine was built in June 2014.
As much as I would like to believe this, I've driven just as you've described and I still have a wobble/rough shifting after 10k miles. When the wobble started, I would let off the gas slightly and allow the transmission to figure itself out. 2 trips to the dealer now, 2 adaptive learn resets along with software upgrades, and the problem doesn't go away. The topic always comes up that its the drivers fault, but it isn't. Sure, some out there probably have a lead foot and give it when they shouldn't, but my Cherokee is my baby and I have never been aggressive.
Weren't we also told that the jeep doesn't learn your driving habits, but it learns the movements of the solenoids inside the transmission and betters for smoother shifting. I did not spend this amount of money on a vehicle to learn the habits of my driving, so my partner doesn't receive the same driving experience I do.
I drove a 2014 Chevy Trax last week while my Cherokee was in the shop. The car was a POS, interior rattles and plastic everywhere like you wouldn't believe, but not once did I feel the transmission shift like I do in my Cherokee.
I know you stated this was the case for you, I just wish this was the case for me and the others out there having the same problem. I really enjoy how the salesman leaned towards the problem being the consumer and not the product he's trying to sell. Typical salesman.