Diesel 40K service & Uconnect Navigation issue - 2014+ Jeep Cherokee Forums
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post #1 of 5 (permalink) Old 01-21-2017, 02:56 AM Thread Starter
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Diesel 40K service & Uconnect Navigation issue

Had my 40K service done yesterday, A$813 They said they finally fixed the ability to be able to change states again using the keyboard. They did fix it but by rolling it back to the last known working version, probably close 18months old.

I said "That's not good enough, this is a $55,000 car and I expect it to be up to date with everything, otherwise replace the whole head unit.”

They said “If after the next update its not fixed they will apply for a new head unit”

It has to be a software based problem as by them rolling it back, it now works. Funning that its only some cars here in Australia.

I have just found out that my wife's iPhone running the latest OS will not pair with the older Uconnect firmware. I would rather have bluetooth hands free working than the navigation state issue so I'll update it again tonight and just have to keep using VR to change states if required.

They also mentioned new Australian maps very shortly.

They have also ordered rear axle actuator to stop the annoying whistle sound.
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post #2 of 5 (permalink) Old 02-23-2017, 08:19 PM
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EDITED TO ADD: Ignore this post. Advice from Milous is that the upgrade is simply a 'SW version is the same. "INCLUDES THE REMOVAL OF BUILD DATE RESTRICTIONS AND UPDATED LOCATION DIRECTORY FOR UCONNECT DOWNLOADS."

Oh well, maybe the next upgrade will correct the issue.

Condo and Dave. I just noticed a new Uconnect upgrade for MY15 dated 21st Feb. BUT it still states V16.16.13 and to me it looks like the same but that could be that they just haven't updated the bug/fix/enhancement doc. It does state that it supercedes TSB 08-072-16 which was the previous upgrade for V16.16.13.

It has not appeared as a download yet on http://www.driveuconnect.com/software-update/ which still reports the latest as being 08-072-16 (for my VIN anyway) but keep an eye on it over the next day or week or so. Whether it fixes the VR State changing issue, who knows - but thought I'd mention it anyway.

Oh, forgot to add the link to the upgrade TSB - here 'tis. http://wk2jeeps.com/tsb/tsb_wk2_0801917.pdf
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post #3 of 5 (permalink) Old 02-24-2017, 07:20 AM Thread Starter
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Quote:
Originally Posted by SJetc View Post
EDITED TO ADD: Ignore this post. Advice from Milous is that the upgrade is simply a 'SW version is the same. "INCLUDES THE REMOVAL OF BUILD DATE RESTRICTIONS AND UPDATED LOCATION DIRECTORY FOR UCONNECT DOWNLOADS."

Oh well, maybe the next upgrade will correct the issue.

Condo and Dave. I just noticed a new Uconnect upgrade for MY15 dated 21st Feb. BUT it still states V16.16.13 and to me it looks like the same but that could be that they just haven't updated the bug/fix/enhancement doc. It does state that it supercedes TSB 08-072-16 which was the previous upgrade for V16.16.13.

It has not appeared as a download yet on http://www.driveuconnect.com/software-update/ which still reports the latest as being 08-072-16 (for my VIN anyway) but keep an eye on it over the next day or week or so. Whether it fixes the VR State changing issue, who knows - but thought I'd mention it anyway.

Oh, forgot to add the link to the upgrade TSB - here 'tis. http://wk2jeeps.com/tsb/tsb_wk2_0801917.pdf
Cheers for that, fingers crossed it fixes the GPS

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post #4 of 5 (permalink) Old 02-25-2017, 05:09 PM
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Just picked up mine from Service on Thursday, 7 flashes to 7 different systems but no report of the fix for Nav yet.

We looked at a Grand Cherokee while there and although it also had the 16.16.13 software, when manually adding an address the state was noticeably missing from the Country section.

So mine says Queensland, Australia and when you change the country away and then back like most there is no option to change the state and it stays at its previous setting.

The GC on the other hand just had Australia and allowed manual entry of a suburb or postcode from any state so was not locked down to one state.

On the grounds of this I wrote a fourth email to Au Customer Care (never responded to the last two) explaining all that, and explaining my frustration at a several thousand $ option not working properly and no one seeming to care for the last 18 months. I cc'd the dealer as well and explained what we found different with the GC and will now have to wait to see if we get a response.

Sent via Tapatalk from a small keyboard on my phone with fat thumbs and no glasses...

Cheers, Dave.


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Last edited by David_Baker; 02-25-2017 at 05:12 PM.
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post #5 of 5 (permalink) Old 02-25-2017, 05:18 PM
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One thing interesting with the update in the link that I just read is it says it now displays the correct song info with MP3. I have never had this issue though now I do.. intermittently, s as one in 5 or 10 songs, completely different info shows to the song playing (like it said Pink was playing on the screen while AC-DC Hells bells was blaring out)

Sent via Tapatalk from a small keyboard on my phone with fat thumbs and no glasses...

Cheers, Dave.


2015 Granite Pearl Trailhawk 3.2L V6 with Aussie Lift and 245/70 R17 Duratracs

Technology group | Comfort/Convenience Group | Electronics convenience group | Safety and Security Group | Panoramic Sunroof | Leather Interior Group |
Uconnect 8.4N Am/Fm/DAB/Bt/NAV with 9 Speaker + Sub | Trailer Tow Group.
Born 6th June 2015, Adopted 31st August 2015
CLICK HERE FOR THE AUSSIE LIFT INFO!!!
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