Official ordering thread - Page 2 - 2014+ Jeep Cherokee Forums
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post #11 of 538 (permalink) Old 11-10-2013, 09:21 AM
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My dealer said the Chrysler rep said (I know it's like telephone) that Chrysler isn't sending out emails... It's been well over a week and I haven't gotten my order confirmation email.
My salesman told me he can check the status and has been but there are no updates on mine.
I plug my VON number into VOTS and it's telling me invalid VON number...


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post #12 of 538 (permalink) Old 11-10-2013, 10:31 AM
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Originally Posted by Sailor80 View Post
My dealer said the Chrysler rep said (I know it's like telephone) that Chrysler isn't sending out emails... It's been well over a week and I haven't gotten my order confirmation email.
My salesman told me he can check the status and has been but there are no updates on mine.
I plug my VON number into VOTS and it's telling me invalid VON number...


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LOL, give it some time. I know you are anxious as we all all are. I ordered on 9/25 and didn't get my order confirmation email until 10/10. VOTS didn't work for me until 10/10 either. BTW, don't go by what your dealer's rep says. He is nothing more than a glorified salesman. He will say/do whatever it takes to get your dealer to buy more inventory.
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post #13 of 538 (permalink) Old 11-11-2013, 01:13 PM
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I ordered Tuesday 11/5 at 6pm. Limited 4WD, Technology package, sunroof and V-6. Price was $34,556. I received an email this morning (Monday 11/11) from Jeep confirming the order and giving me the VON. When I clicked the link in the email, it said Production Scheduled.
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post #14 of 538 (permalink) Old 11-11-2013, 01:41 PM
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Originally Posted by Shannon_NY View Post
I ordered Tuesday 11/5 at 6pm. Limited 4WD, Technology package, sunroof and V-6. Price was $34,556. I received an email this morning (Monday 11/11) from Jeep confirming the order and giving me the VON. When I clicked the link in the email, it said Production Scheduled.
You ordered a week after me and have gotten an email!? Good for you though!!


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post #15 of 538 (permalink) Old 11-11-2013, 04:09 PM
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You should give your dealership a call because I'm proof that they are sending emails out.

Not sure if it makes a difference, but in my email, they didn't give me a VON number. My tracking info is Last Name and last 8 of a VIN number.
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post #16 of 538 (permalink) Old 11-11-2013, 04:16 PM
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You should give your dealership a call because I'm proof that they are sending emails out.

Not sure if it makes a difference, but in my email, they didn't give me a VON number. My tracking info is Last Name and last 8 of a VIN number.
I asked my dealership for my build sheet... Just want to make sure that everything is ok...


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post #17 of 538 (permalink) Old 11-11-2013, 06:25 PM
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I ordered a Black, Limited, V6, FWD, Luxury Group, Tech Group, Sunroof, Nav and upgraded sound system on 11/5/13. This morning, 11/11 I received an email that my car has gone to "Production Scheduled". This is going to be a long wait, but worth it.
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post #18 of 538 (permalink) Old 11-11-2013, 06:41 PM
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I must have ordered something that Jeep doesn't have parts for yet...

Ordered 10/10/13 and no email yet.

checked today and my order has been accepted but not scheduled for production.
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post #19 of 538 (permalink) Old 11-12-2013, 05:18 PM
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Chrysler must have spies on this forum.

got the Scheduled for Production email today!

so... all parts are available for my build!
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post #20 of 538 (permalink) Old 11-12-2013, 06:41 PM
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Chrysler must have spies on this forum.

got the Scheduled for Production email today!

so... all parts are available for my build!
Don't be surprised. Car makers do have people that lurk the internet for them. I know Chevrolet has a customer support team that goes on forums and interact with people. Jeep needs to do that here with us.
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