i only try pass side. and i didnt know anything about about hooking up both side at the sane time then it might work. in my mind if one side didnt wanna light up. i swap bulb and the hid kit around to see if the other set work.. but unfortunately it didnt. unplug and reconnect many times and the light turn on one or two times ,once i turn the car off then it wont turn on again. to me its seem to be the connector problems.
sorry for my bad english. i guess i just wait until monday call them and see wasup.