My Jeep has 700 miles on it. Downloaded the update to the USB drive and now it's bricked. It keeps cycling through the black hourglass screen and the please insert USB screen. Customer service was no help. Any ideas? I can't go to the dealer as I have to work.
I believe there is a Max size USB that U-connect will recognize. That may be part of the problem.
Also I do not think that the U-connect will recognize the new windows file system. Try FAT32
I also believe the minimum size now is like a 2 gig flash.
Now other issues you should be aware of once you actually start installing.
#1 This update can take a long time and it is advisable to leave the engine running while its going on. Not in the garage of course.
Do Not open Doors or use any equipment in the vehicle while its running................
#2 Be very patient and let it complete
#3 When it completes ( a long time) you probably see a screen that looks very similar to the original start screen. It will say what version you currently have( the new one hopefully) and if you want to complete the upgrade.
Say NO. It will then finalize your settings and may even seem that it locked up. Just be patient it takes a long time, at least the one I did.
That is the big problem I had the first time. It was not clear and I reinstalled it 2x till I figured out what was going on. That is unless they chanded the format.