Well, I've had Uconnect Access ever since September 2014 and it's worked okay until now, except for a few burps now and then. Today I can't get anything to work except Travel Link. Maybe they really stepped in it trying to get the OTA flashes to work.
Update: Actually everything works now except for Via Mobile apps (i.e. Pandora, Aha, iHeart-Radio, and Slacker). Specifically, sometimes
the Via-Mobile apps will work for a short time but then disconnect and report a network problem and to try later. For example, Pandora will play one to three songs and then stop responding. I pushed the Assist button today and talked with a rep. She suggested several times I could play those apps from my phone over BT or USB. I told her I knew that but that's not the point. The value is in the Via Mobile interface without having to fiddle with a phone. So, I asked her to tell me if Uconnect was killing the Via-Mobile apps. I asked her to please tell me if true so I wouldn't waste time trying to get them to work if they were going away anyway. She wouldn't say.
I searched the internet today and there is very little left out there about Uconnect Via Mobile. Also, the 2017 Uconnect
owner's manual has nothing in it about Via Mobile whereas my 2015 manual has 34 pages on Via Mobile alone. Agree with @29PalmsMark
, hope they fix the problem because I've liked the Via Mobile apps.
I'm guessing FCA is going to let Via Mobile die a quick death and pay more attention to implementing Android Auto and Apple CarPlay in the newer generation head units. Hope my guess is wrong.
Add: Another change I noticed....
I recall the controls for Via Mobile apps prominently available in the Mopar.com site but now it's buried under Account and then "Download Uconnect® Access App" link. I couldn't find it until the Assist rep told me how to get to it.