New iPhone UConnect app 2.8.12 - vehicle in motion annoyance - 2014+ Jeep Cherokee Forums
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post #1 of 26 (permalink) Old 04-20-2017, 08:32 AM Thread Starter
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New iPhone UConnect app 2.8.12 - vehicle in motion annoyance

So I updated a bunch of apps on my iPhone the other day and see that the Uconnect Access App was updated. I see that the main screen now allows me to see how much fuel I have in case I don't look at the dashboard of my Jeep while I drive?

In any case, I have always found that if I wanted to use either the Aha or iHeartRadio app while driving, I would have to open the Uconnect Access App and then touch on the screen for the Via Mobile Setup to kickstart the phone talking to the head unit. A small inconvenience but totally able to work around it much like the annoying ESS feature (bug). I can't do that now, as soon as I open the Uconnect Access App while driving, I get the dreaded "vehicle in motion" warning and the app doesn't seem to launch because the headunit in the Jeep says that the app isn't running on the phone. Uhg. Stop the car, touch the Via Mobile Setup screen, the icon goes green after a few seconds and we are off and running with iHeartRadio or Aha until I go behind a hill and loose cellular connection then the head unit disconnects from the app and we have to stop to make the app link up again with the head unit.

I totally understand Uconnects/FCA's approach to disabling features that would distract you from paying attention to the road. In fact while on my way out to the dealership yesterday to pick up my Jeep, I drove past an accident where someone clearly wasn't looking out the front window and ran full speed into the back of another vehicle stopped for traffic in front of them. The same thing happened with my co-worker last week, got rear ended at full speed from someone not looking out the front window of their vehicle.

I already filled in the feedback option on the app explaining the problem and I am totally cool with not being able to play with the app while driving, but please FCA, make the app work without any user intervention if you are stopping me from kickstarting the connection from inside the app.

Anyone else have this problem?

2017 White TrailHawk somewhere between Crestline and 29Palms
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post #2 of 26 (permalink) Old 04-20-2017, 08:59 AM
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Sorry I can't help.

We never had this kind of issue here in Canada, as FCA never even bothered to release UConnect Access or the apps here...
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post #3 of 26 (permalink) Old 04-20-2017, 09:17 AM
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"Vehicle in motion" warning means that the app is successfully connected to the car and you shouldn't have to do anything else. This shouldn't be an annoyance, but quite the opposite in that now you shouldn't have any extra steps to launch your iHart radio app. I have to deal with it sometimes in my Charger, but as soon as the "Vehicle in motion" warning comes up, i know that i can launch Pandora without issue because the car and the app are now communicating.

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post #4 of 26 (permalink) Old 04-20-2017, 09:24 AM Thread Starter
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Doesn't work for me, I get the dreaded setup error message on the headunit until I stop and kickstart the app on the phone. It's been this way from the first time I linked the accounts for Aha and iHeartRadio.

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post #5 of 26 (permalink) Old 04-20-2017, 09:49 AM
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I don't have anything new on my app. What version did it upgrade you to? I'm currently on 2.8.12.

Thanks,

Mike

Edit: Oh, I see... there's an Info button on the new app. I don't have that. WTF?

The BEAST
2014 Cherokee Latitude
Build date: 07/09/2014
In Service Date: 09/02/2014
My purchase date: 7/29/2016
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Last Jeep -- 1998 Forest Green Wrangler Sport (Bought brand new and drove if for over 10 years)


Last edited by 007; 04-20-2017 at 09:51 AM.
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post #6 of 26 (permalink) Old 04-20-2017, 10:04 AM
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Quote:
Originally Posted by 29PalmsMark View Post
Doesn't work for me, I get the dreaded setup error message on the headunit until I stop and kickstart the app on the phone. It's been this way from the first time I linked the accounts for Aha and iHeartRadio.
try starting everything from scratch. meaning, unlink the accounts, unpair your phone from the radio, delete the app from your phone, the whole 9. that may fix any compatibility issues you're having.

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post #7 of 26 (permalink) Old 04-20-2017, 10:41 AM Thread Starter
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I'm not sure what version I was on, it was the one in the AppStore when I bought the Jeep in December.

Mike, what info button are you talking about? I don't see an Info button on my 2.8.12 version?

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post #8 of 26 (permalink) Old 04-20-2017, 10:43 AM Thread Starter
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Quote:
Originally Posted by IRSmart View Post
try starting everything from scratch. meaning, unlink the accounts, unpair your phone from the radio, delete the app from your phone, the whole 9. that may fix any compatibility issues you're having.
That was the project this weekend after I pull the skid plate off to find the leak the dealer doesn't seem to want to deal with so I can document it for my Jeep Care Specialist.

Thanks!

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post #9 of 26 (permalink) Old 04-20-2017, 02:08 PM
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Quote:
Originally Posted by 29PalmsMark View Post
I'm not sure what version I was on, it was the one in the AppStore when I bought the Jeep in December.

Mike, what info button are you talking about? I don't see an Info button on my 2.8.12 version?


It's on the screenshot in the App Store, but not on mine (mine is the Beast. Heh)...




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The BEAST
2014 Cherokee Latitude
Build date: 07/09/2014
In Service Date: 09/02/2014
My purchase date: 7/29/2016
Altitude Pkg
Comfort/Convenience Group
FWD
Uconnect 8.4A
Brilliant Black Crystal Pearl Coat
3.2L V6

Last Jeep -- 1998 Forest Green Wrangler Sport (Bought brand new and drove if for over 10 years)

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post #10 of 26 (permalink) Old 04-20-2017, 02:27 PM
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it may be model year specific. this feature was recently added to my 16 charger, but i do not have an active access subscription on my cherokee to check for you.
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Mods: List was getting too long for my sig, check out my garage for a full list of mods

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