Join Date: Dec 2014
Location: NOVA (Ashburn), VA
I see what you are saying, but don't agree. If you think any tech cares as much about your vehicle as you do you are wrong. I know without a doubt I took more precautions and measures to prevent rust than a dealer installing them would.
Techs are paid flat rate... that means they get paid for the amount of time a job "should" take not how long it actually does. The result is a desire to get cars on and off the racks so they can get the next job going. If a brake job pays 0.6 hours and they complete it in 0.3... they still get paid the 0.6. This is why they don't put a ton of time in troubleshooting tough things before they call it quits and proclaim it "normal". They would rather get another easier car on their rack and make money.
Knowing this, you think they waited for paint to dry after drilling the two holes on each side? You think they even painted? I'd wager a fair sum of money the answer is no to both. Instead, they are gambling on the fact that any rust will not take over until the warranty has expired and/or you have sold the vehicle. In any case, enough time will have passed that they will not be blamed.
I make no comment on the quality, or lack thereof, of the service technicians work. It was wholly a comment on the fight on getting warranty action if needed. If the dealer did the work, there is no "well, you didn't install it properly. Claim denied."
'15 Deep Cherry Red TH w/Brown Interior. 3.2L V-6
Safety-Tec, Cold Weather, Technology, Comfort, Tow, Leather.
Gobi Stealth roof rack with ladder.
My testing platform for electronics/telemetry experimenting.