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  Visitor Messages

Showing Visitor Messages 1 to 10 of 28
  1. Snowhawk2015
    05-30-2017 11:43 PM - permalink
    Snowhawk2015
    I have a good news story. Last April my passenger front CV joint gave out on the Nokai Dome road, aka Hole in the Rock trail. I was able to get the Jeep back to US276. After several non-helpful calls to my insurance company, Chrysler Roadside assistance came to the rescue. They offered to tow the Jeep to the nearest dealer; however, that was in Cortez, CO and opposite direction of my dealer. With some out of the box thinking, I was able to get a U-haul truck and car carrier and tow my Jeep home cheaper than the cost of a tow truck. I phoned ahead to my dealer and they had a replacement axle waiting for me when I arrived. Repairs were done within half a day and I was back on the road again.

    I just got a check from FCA today for the full cost of the U-haul truck and car carrier to get the Jeep to my dealer in Brigham City. Jeep and FCA really stepped up to the plate. A thousand thank you wishes. Jeep (truly) Cares!!!

    One happy customer,
    Snowhawk2015
  2. Monk
    02-25-2017 01:52 PM - permalink
    Monk
    2016 Jeep Cherokee
    Steering stays activated
    I noticed that the steering stays active for 17 minutes after the toggle switch is turned off and the relay under the hood is de-energized. I have seen others comment about this. I have avoided any ignition sequence to get it back to driving mode until the steering goes inactive. So far this has worked OK but the Jeep is often setting in the roadway for 20 minutes before I dare try to move it. I do not want to risk another incident as I believe starting the vehicle while the steering is still powered up may have been the cause of my issue in North Carolina.

    I would appreciate your advise regarding the steering remaining active.
  3. Leems
    11-21-2016 09:46 PM - permalink
    Leems
    This is the first time contacting Jeep Cares, so if I'm not going about it correctly, I would appreciate it if someone would let me know.

    How can I find out if my Cherokee has the C-clutch issue or not? Also, if I do have this problem and if there isn't any actual failure, then what happens if there is a mechanical issue after my warranty runs out?
  4. prg
    09-09-2016 01:20 AM - permalink
    prg
    I have a several month old 2016 TH, no significant mechanical issues. I do have 2 concerns at present. It seems it is impossible to use the engine/transmission for downhill braking. I manually downshift and the vehicle will slow some, then accelerate. RPM's will go up to 5,000 but the vehicle is not slowing unless I use the brakes. Not very good for mountain driving. Secondly, especially after a recent trip into the mountains in California, with night driving, I feel the standard headlights border on dangerous. I have never driven a vehicle with such poor and dangerous illumination. I can't imagine they would pass DOT requirements and plan on filing a complaint with NHTSA. Jeep really dropped the ball on this. phil
  5. prg
    09-08-2016 01:00 AM - permalink
    prg
    I have a several month old 2016 TH, no significant mechanical issues. I do have 2 concerns at present. It seems it is impossible to use the engine/transmission for downhill braking. I manually downshift and the vehicle will slow some, then accelerate. RPM's will go up to 5,000 but the vehicle is not slowing unless I use the brakes. Not very good for mountain driving. Secondly, especially after a recent trip into the mountains in California, with night driving, I feel the standard headlights border on dangerous. I have never driven a vehicle with such poor and dangerous illumination. I can't imagine they would pass DOT requirements and plan on filing a complaint with NHTSA. Jeep really dropped the ball on this. phil
  6. fullslp
    08-22-2016 06:58 PM - permalink
    fullslp
    Hi Kori, thanks again for all your help on our Cherokee you really are the Best! Our family also recently purchased a used 2014 Grand Cherokee SRT ($52000) and we are having the delaminated carbon fiber bezel issue. It was replaced by our dealer under warranty in January of this year and it has already failed. We called SRT customer service and they told us because we crossed the 36,000 mile mark we are out of luck and said that it happens when you park or drive in the sun?!?. Anyways do you know of another contact person we should be corresponding with for this SRT problem? Thank you


    2014 Jeep Cherokee SRT 41k miles 1C4RJFDJ2EC237380 Lifetime Maxcare Warranty
    CASE #29943812


    Lyle Birkley/Tim Brugger
    fullslp@att.net 760-458-8255
  7. dcsergison
    08-11-2016 11:58 AM - permalink
    dcsergison
    Hi! I came across you on this forum and made a new username just to contact you. I have a 2008 Jeep Patriot, I am the second owner, and living in NY. Previous owner also lived in NY. The front subframe is completely rusted out. The car was built in December 2007. Do you know if this is eligible to be replaced by Chrysler? Do you need the VIN? Any help/clarity would be appreciated. Thank you.
  8. Sully
    08-02-2016 03:32 PM - permalink
    Sully
    Hi JeepCares,

    I sent a private message to you with my details. Wonder if you will be able to help. Thanks.
  9. RegalTraveler
    07-24-2016 02:30 AM - permalink
    RegalTraveler
    Hi JeepCares.
    Is there any way to put in a feature request for UConnect? I often put entire albums and remixes on my drives and I would love for UConnect to be able to play them in order. I currently have to go on my computer and re-tag the Track-Title IDv3 tags of every song in a contiguous album to include the track number in front of the track-title. I would love it if UConnect would play in order of either file-name in the folder or via the Track# tag.
    Thanks.
  10. PWeaverJr
    07-14-2016 05:33 PM - permalink
    PWeaverJr
    Continued from prior message due to length:

    Can you help? Everyone on this forum who responded to my issue says that only new transmissions solve all the problems. They cite many cases where replacing the tranny with a rebuilt one resulted in recurring and serious problems. I've owned 8 Grand Cherokees or Cherokees in my life, and I've never had something like this occur. I'd like to keep loving Jeeps.

    The vehicle is not presently at the dealer: we are waiting for the arrival of the parts. Here's some info I think you will need:

    Name: Patterson S. Weaver Jr. (aka "Pete")
    VIN #: 1C4PJMBS9EW239651 Build Date: 4-14 Mileage: 8,578
    Dealer Name and Address: South Hills Chrysler Dodge Jeep Ram, 3344 Washington Rd, McMurray, PA 15317
    Service Advisor Name and Number: Geno Brown, 724-941-4300

    My contact info:
    412-831-5352 (land line, try first)
    412-522-4985 (cell, try second)
    pweaverjr@aol.com

  Statistics

Total Posts
Visitor Messages
General Information
  • Last Activity: Today 09:50 AM
  • Join Date: 04-04-2016
  • Referrals: 0

  Friends

Showing Friends 1 to 9 of 9

  Mentions

06-22-2017
05:53 PM - gravitywell mentioned JeepCares in post Smelly AC and Dealership Fix?
...ud. I did speak to JeepCares Kori during this and...
03:12 PM - dRyken mentioned JeepCares in post What are my opinions? 2014 trans
...ty is complete bs.. JeepCares
06-17-2017
02:24 PM - Len1304 mentioned JeepCares in post TPMS on spare
... can reach out to JeepCares and they'd be able t...
06-06-2017
10:26 AM - Rojhan mentioned JeepCares in post Fuel Consumption Towing ??? (Whiskey-Tango-Foxtrot)
...heard anything from JeepCares, yet?
07:57 AM - SS_Syndicate mentioned JeepCares in post Fuel Consumption Towing ??? (Whiskey-Tango-Foxtrot)
...aced with the KL.) JeepCares, Our dealer and tech...
06-05-2017
11:20 AM - Mark_ mentioned JeepCares in post Adding the Tow Package after purchase?
...ou could/should ask JeepCares to look into it.
06-03-2017
04:29 PM - Mark_ mentioned JeepCares in post Thank You JeepCares for Flat Tow Harness
...ontact with Kori ( @JeepCares ). Kori was able to ...
06-02-2017
11:00 AM - JeepCares mentioned Array in post Thank You JeepCares for Flat Tow Harness
...e using Tapatalk Array provided the part nu...
06-01-2017
11:16 AM - JeepCares mentioned Len1304 in post Broke lots of parts
...e back on the road, Len1304! Kori Jeep Socia...
05-31-2017
06:28 PM - Len1304 mentioned JeepCares in post Broke lots of parts
...I swiftly contacted JeepCares who got me a case ma...
05-30-2017
07:12 AM - Rojhan mentioned JeepCares in post Boat ramp?
...rt prep. However, JeepCares should probably be a...
05-29-2017
11:42 PM - Rojhan mentioned JeepCares in post Boat ramp?
...are in conflict. JeepCares, this is a frequentl...
09:15 PM - Len1304 mentioned JeepCares in post Boat ramp?
...l towing capacity. JeepCares Sent from my iPhon...
12:39 PM - Mark_ mentioned JeepCares in post Thank You JeepCares for Flat Tow Harness
...d I'm not including JeepCares in this group of cus...
12:54 AM - Mark_ mentioned JeepCares in post Thank You JeepCares for Flat Tow Harness
...uess... I'll give @JeepCares a shout here, just t...
05-23-2017
11:08 AM - SS_Syndicate mentioned JeepCares in post Fuel Consumption Towing ??? (Whiskey-Tango-Foxtrot)
...k things. Way to go JeepCares (hopefully I tagged ...
08:38 AM - JeepCares mentioned Len1304 in post 2016 Cherokee Water Leak
...e charm :smile:) Len1304 thanks for looking i...
05-16-2017
10:23 AM - Len1304 mentioned JeepCares in post AGM Battery Overheating - Bad IBS?
...ou tried contacting JeepCares? Sent from my iPho...
05-12-2017
09:09 PM - Len1304 mentioned JeepCares in post Len1304's Build Thread
...e dealer tomorrow. JeepCares, I'll be in touch. ...
03:41 AM - Mudman1 mentioned JeepCares in post Uconnect Updated.....
...st Good Morning, JeepCares. I wanted to follow...

  Thread Tags

08-08-2016
01:32 PM - Pondhopper tagged JeepCares in thread 3rd gear not what you think
04-08-2016
08:31 AM - shelbyluvv tagged JeepCares in thread Downshift from 3rd

  Quotes

06-23-2017
09:03 AM - JeepCares quoted gravitywell in post Smelly AC and Dealership Fix?
Results: My moldy mildew smellin...
06-22-2017
05:41 PM - JeepCares quoted dRyken in post What are my opinions? 2014 trans
Just going to do an update ...
11:01 AM - JeepCares quoted flyfisherman in post 8.4 NAV/RA4 screen dimension?
...ndy? Thanks! Hi flyfisherman, If you'd like t...
06-21-2017
11:15 AM - JeepCares quoted gravitywell in post Smelly AC and Dealership Fix?
I just dropped off my Cherokee a...
06-20-2017
11:42 AM - JeepCares quoted mbuchanan918 in post Radio Display Not Working 2015 Cherokee
...g. Any ideas? Hi mbuchanan918, Has your dealers...
10:50 AM - JeepCares quoted mbuchanan918 in post Radio Display Not Working 2015 Cherokee
...g. Any ideas? Hi mbuchanan918, Sorry to hear a...
07:50 AM - JeepCares quoted fumbling in post Annoying (and useless) message on NAV screen
...Y every time? Hi fumbling, We would recomm...
06-19-2017
02:32 PM - fumbling quoted JeepCares in post Annoying (and useless) message on NAV screen
Hi fumbling, The Weather Ale...
01:31 PM - JeepCares quoted fumbling in post Annoying (and useless) message on NAV screen
...to Sirius XM? Hi fumbling, The Weather Ale...
06-12-2017
01:44 PM - JeepCares quoted AM0617 in post Service Stop Start System message
...r any advice! Hi AM0617, Sorry to hear ab...
06-09-2017
09:49 PM - Alfrik quoted JeepCares in post 8.4" Uconnect Nav Unit Firmware Update Available Now...
Hi fusseli, We have alerte...
04:07 PM - JeepCares quoted Robo606 in post 2015 Tranny TSB 21-019-17 Dated 4/22/17
...recall/flash. Hi Robo606, Your dealership ...
12:39 PM - Robo606 quoted JeepCares in post 2015 Tranny TSB 21-019-17 Dated 4/22/17
Hi Robo606, If you are enter...
09:58 AM - JeepCares quoted fusseli in post 8.4" Uconnect Nav Unit Firmware Update Available Now...
...'s my update? Hi fusseli, We have alerted...
06-08-2017
08:45 AM - mreg376 quoted JeepCares in post Thank You JeepCares for Flat Tow Harness
Hi mreg376, The Jeep is adver...
06-06-2017
01:02 PM - SS_Syndicate quoted JeepCares in post Fuel Consumption Towing ??? (Whiskey-Tango-Foxtrot)
Did you send us your VIN back ...
12:56 PM - JeepCares quoted SS_Syndicate in post Fuel Consumption Towing ??? (Whiskey-Tango-Foxtrot)
I'm really not trying to be as st...
11:54 AM - JeepCares quoted pennysmalls in post Transmission tap sound
...ge of normal? Hi pennysmalls, Feel free to PM...
06-05-2017
03:37 PM - JeepCares quoted Trautmann3 in post 2017 Jeep Cherokee U8.4 questions abt Nav
...Any ideas.... Hi Trautmann3, If you'd like t...
09:44 AM - JeepCares quoted mreg376 in post Thank You JeepCares for Flat Tow Harness
...ishonest, no? Hi mreg376, The Jeep is adve...

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