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  Visitor Messages

Showing Visitor Messages 1 to 10 of 26
  1. Leems
    11-21-2016 10:46 PM - permalink
    Leems
    This is the first time contacting Jeep Cares, so if I'm not going about it correctly, I would appreciate it if someone would let me know.

    How can I find out if my Cherokee has the C-clutch issue or not? Also, if I do have this problem and if there isn't any actual failure, then what happens if there is a mechanical issue after my warranty runs out?
  2. prg
    09-09-2016 02:20 AM - permalink
    prg
    I have a several month old 2016 TH, no significant mechanical issues. I do have 2 concerns at present. It seems it is impossible to use the engine/transmission for downhill braking. I manually downshift and the vehicle will slow some, then accelerate. RPM's will go up to 5,000 but the vehicle is not slowing unless I use the brakes. Not very good for mountain driving. Secondly, especially after a recent trip into the mountains in California, with night driving, I feel the standard headlights border on dangerous. I have never driven a vehicle with such poor and dangerous illumination. I can't imagine they would pass DOT requirements and plan on filing a complaint with NHTSA. Jeep really dropped the ball on this. phil
  3. prg
    09-08-2016 02:00 AM - permalink
    prg
    I have a several month old 2016 TH, no significant mechanical issues. I do have 2 concerns at present. It seems it is impossible to use the engine/transmission for downhill braking. I manually downshift and the vehicle will slow some, then accelerate. RPM's will go up to 5,000 but the vehicle is not slowing unless I use the brakes. Not very good for mountain driving. Secondly, especially after a recent trip into the mountains in California, with night driving, I feel the standard headlights border on dangerous. I have never driven a vehicle with such poor and dangerous illumination. I can't imagine they would pass DOT requirements and plan on filing a complaint with NHTSA. Jeep really dropped the ball on this. phil
  4. fullslp
    08-22-2016 07:58 PM - permalink
    fullslp
    Hi Kori, thanks again for all your help on our Cherokee you really are the Best! Our family also recently purchased a used 2014 Grand Cherokee SRT ($52000) and we are having the delaminated carbon fiber bezel issue. It was replaced by our dealer under warranty in January of this year and it has already failed. We called SRT customer service and they told us because we crossed the 36,000 mile mark we are out of luck and said that it happens when you park or drive in the sun?!?. Anyways do you know of another contact person we should be corresponding with for this SRT problem? Thank you


    2014 Jeep Cherokee SRT 41k miles 1C4RJFDJ2EC237380 Lifetime Maxcare Warranty
    CASE #29943812


    Lyle Birkley/Tim Brugger
    fullslp@att.net 760-458-8255
  5. dcsergison
    08-11-2016 12:58 PM - permalink
    dcsergison
    Hi! I came across you on this forum and made a new username just to contact you. I have a 2008 Jeep Patriot, I am the second owner, and living in NY. Previous owner also lived in NY. The front subframe is completely rusted out. The car was built in December 2007. Do you know if this is eligible to be replaced by Chrysler? Do you need the VIN? Any help/clarity would be appreciated. Thank you.
  6. Sully
    08-02-2016 04:32 PM - permalink
    Sully
    Hi JeepCares,

    I sent a private message to you with my details. Wonder if you will be able to help. Thanks.
  7. RegalTraveler
    07-24-2016 03:30 AM - permalink
    RegalTraveler
    Hi JeepCares.
    Is there any way to put in a feature request for UConnect? I often put entire albums and remixes on my drives and I would love for UConnect to be able to play them in order. I currently have to go on my computer and re-tag the Track-Title IDv3 tags of every song in a contiguous album to include the track number in front of the track-title. I would love it if UConnect would play in order of either file-name in the folder or via the Track# tag.
    Thanks.
  8. PWeaverJr
    07-14-2016 06:33 PM - permalink
    PWeaverJr
    Continued from prior message due to length:

    Can you help? Everyone on this forum who responded to my issue says that only new transmissions solve all the problems. They cite many cases where replacing the tranny with a rebuilt one resulted in recurring and serious problems. I've owned 8 Grand Cherokees or Cherokees in my life, and I've never had something like this occur. I'd like to keep loving Jeeps.

    The vehicle is not presently at the dealer: we are waiting for the arrival of the parts. Here's some info I think you will need:

    Name: Patterson S. Weaver Jr. (aka "Pete")
    VIN #: 1C4PJMBS9EW239651 Build Date: 4-14 Mileage: 8,578
    Dealer Name and Address: South Hills Chrysler Dodge Jeep Ram, 3344 Washington Rd, McMurray, PA 15317
    Service Advisor Name and Number: Geno Brown, 724-941-4300

    My contact info:
    412-831-5352 (land line, try first)
    412-522-4985 (cell, try second)
    pweaverjr@aol.com
  9. PWeaverJr
    07-14-2016 06:31 PM - permalink
    PWeaverJr
    Hello sir:

    Others on the Jeep Cherokee Club board recommended I bring my issue to your attention. My 2014 Cherokee Trailhawk V6 with 8,578 miles (build date 4-14) has recently been throwing its Check Engine light on frequently, often steadily. All of its recalls and flash upgrades had already been done. Yesterday at my Dealership, they determined that the Check Engine code is U0402 "implausible data received from TCM." They tell me they "opened up a case at STAR and were advised to replace the transmission."

    I've asked about this on the Cherokee Club board, and several experienced members, including a couple master moderators, said I probably do need a new transmission, but that I should be sure it is replaced with a NEW one, not a rebuilt one. I just called my dealer and was advised that they expect the part(s) to be refurbished used parts, and they said they have not control over what Chrysler sends them. Do to text length limits, I will send rest in followup message.
  10. Pondhopper
    06-23-2016 12:56 PM - permalink
    Pondhopper
    Just a heads up a new post "Transmission lag from a stop?" was put up today and others are chiming in on the issue. Same as mine. I am not posting on it as we are working on it and I don't want to cause any confusion in case it is different than mine.

    Thank You

    Grant

  Statistics

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Visitor Messages
General Information
  • Last Activity: Today 08:33 AM
  • Join Date: 04-04-2016
  • Referrals: 0

  Friends

Showing Friends 1 to 9 of 9

  Mentions

01-17-2017
11:03 PM - HazzardSky mentioned JeepCares in post Down for the count
...ill unrepaired. JeepCares , I've sent a pm
01-09-2017
06:41 PM - Mark_ mentioned JeepCares in post may be replacing one key fob battery
... wishes for all the JeepCares crew here. rumrunne...
01-08-2017
09:59 PM - Len1304 mentioned JeepCares in post ESS - Manually turn off will turn Heated seats/steering wheel off.
...m I've described to JeepCares. If the ESS is acti...
12-22-2016
05:34 PM - HazzardSky mentioned JeepCares in post Down for the count
...y lame. I'll shoot JeepCares a message to have a ...
12-15-2016
01:35 PM - Mark_ mentioned JeepCares in post Has anyone had a reliable Cherokee after all the transmission issues?
...er contact Andrea ( JeepCares ) since she offered ...
12-04-2016
11:42 PM - Rje420247 mentioned JeepCares in post Experience with Chrysler Customer Care
...eone else at CCC... JeepCares was very helpful, na...
10:51 PM - Taindew mentioned JeepCares in post Badge of Honor Program Issues
JeepCares - still waiting for:...
12-03-2016
08:32 PM - taatmk mentioned JeepCares in post Badge of Honor Program Issues
...e story...... JeepCares Jeep, can you h...
03:24 PM - Tunez mentioned JeepCares in post Rubbing sound at highway speeds
...lly i can tell Kori JeepCares and they can look th...
04:08 AM - fusseli mentioned JeepCares in post 2015 TH with over priced GPS
... a shame. I'm sure JeepCares.
12-01-2016
09:29 AM - Mark_ mentioned JeepCares in post what in the **** just happened?
...al Care Specialist @JeepCares ; Hey Andrea, Xtrem...
11-28-2016
06:13 PM - Mark_ mentioned JeepCares in post Grumpy engine after refueling
JeepCares : you guys really-re...
11-25-2016
11:55 AM - Alfrik mentioned JeepCares in post 2015 TH with over priced GPS
JeepCares Any word on when we...
11-22-2016
10:29 PM - henry2513 mentioned JeepCares in post #%#$! Dealer
...ng for 3 WEEKS?!?! JeepCares can you help?
12:22 PM - Len1304 mentioned JeepCares in post Rear shocks not under warranty??
...e covered. Contact JeepCares and that team should...
11-21-2016
01:24 PM - flaco mentioned JeepCares in post 2015 TH Lag/delay in acceleration
...pite Kori from JeepCares telling me that my t...
11-14-2016
01:47 PM - tbrou6229 mentioned JeepCares in post uconnect 8.4, move apps button on home screen
...e Specialist Thanks JeepCares (Sounds like someth...
11-11-2016
08:21 AM - Alfrik mentioned JeepCares in post Incomplete recall notice on moparownerconnect
...ee what gives, but JeepCares can you provide any ...
11-10-2016
12:39 PM - Rje420247 mentioned JeepCares in post Charged for updates?
I plan on giving JeepCares a call today to find...
11-08-2016
10:20 AM - exekie mentioned JeepCares in post Preparing to enter the den...
...hen you stop. Maybe JeepCares could clarify whethe...

  Thread Tags

08-08-2016
02:32 PM - Pondhopper tagged JeepCares in thread 3rd gear not what you think
04-08-2016
09:31 AM - shelbyluvv tagged JeepCares in thread Downshift from 3rd

  Quotes

01-20-2017
02:59 PM - JeepCares quoted davidy15 in post Whnng/Humming/growling sound on cold days
...Thanks again. Hi davidy15, Sorry to hear a...
01-18-2017
06:28 PM - JeepCares quoted Richard in Idaho in post No cabin heat.
All I got is cold air. Fan works and ...
01-17-2017
06:46 PM - JeepCares quoted Horavious in post hands free module loading - please wait: back at the dealer again
Hi, I picked up my new 2016 C...
01-13-2017
09:31 PM - meridiancherokee quoted JeepCares in post Service Shifter error message
...11 days. Andrea at JeepCares worked her magic. I...
01-11-2017
03:53 PM - JeepCares quoted Fotodog in post heater not maintaining temp (my story so far)
...40 years ago! Hi Fotodog, Sorry to hear ab...
01:45 PM - JeepCares quoted Jeepers.Creepers in post Battery dead
I'm currently at the dealership. They...
01:26 PM - Jeepers.Creepers quoted JeepCares in post Battery dead
Yikes! Sorry to hear this--has...
01:15 PM - JeepCares quoted Jeepers.Creepers in post Battery dead
I wish my drained battery problem was...
01-10-2017
04:49 PM - sanghill quoted JeepCares in post where is the fuse?
Hi Jeepers.Creepers, Like s...
04:41 PM - JeepCares quoted Jeepers.Creepers in post interior lights
...ppen to them? Hi Jeepers.Creepers, Like sanghill sa...
10:01 AM - JeepCares quoted Mark_ in post may be replacing one key fob battery
I'm officially hijacking t...
10:00 AM - JeepCares quoted rumrunner in post may be replacing one key fob battery
thank you very much Kori, mayb...
01-09-2017
09:06 PM - rumrunner quoted JeepCares in post may be replacing one key fob battery
Hey rumrunner--sorry to hear a...
06:41 PM - Mark_ quoted JeepCares in post may be replacing one key fob battery
... wishes for all the JeepCares crew here. rumrunne...
06:29 PM - JeepCares quoted rumrunner in post may be replacing one key fob battery
...rs later ... Hey rumrunner--sorry to hear about...
08:57 AM - JeepCares quoted vader33 in post Warning Lights and Blower Fan Issues
...sing Tapatalk Hi vader33, Sorry to hear a...
01-06-2017
10:53 AM - JeepCares quoted fusseli in post Confirmed 2nd gear is back after S55
... go with S55? Hi fusseli, TSB 18-093-16 Re...
10:10 AM - JeepCares quoted Jeepster1 in post Confirmed 2nd gear is back after S55
...in snow mode. Hi Jeepster1, Page 444 of your...
09:06 AM - JeepCares quoted delish in post Engine tick
...v=hBZIVxvwQlU Hi delish, Sorry to hear ab...
01-04-2017
04:04 PM - JeepCares quoted meridiancherokee in post Service Shifter error message
...d. :surprise: Hi meridiancherokee, Sorry to hear ab...

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